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What guests are saying about the Benson Hotel Portland
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Mar 23, 2010
Benson Pros:
- Perfect location in downtown Portland - close to everything
- Classic hotel with beautiful lobby and outside facade
- Very nice staff - good service
Benson Cons:
- older rooms that don't keep out the sound from the street or the hallways. did
not have a good night sleep on a Saturday night because I could hear people
yelling from the streets and coming home late from the bars in the hotel
hallways. it woke me up several times.
- Benson has become a big priceline hotel - saw several backpackers and rowdy
younger clientel. noticed that a lot of people weren't tipping the valet, which
has a negative impact on overall service and morale (if you are getting on
priceline, then you're probably getting a good deal)
- parking is $29.00 (but all parking in dt Portland is expensive)
- rooms are standard - no frills.
I don't think I would stay at the Beson again because of the bad sleep I had
with the noise in the hotel. 3 star hotels in Dt Portland are probably better
because they are newer and keep the sound out.
Benson Hotel Portland Guest Reviews
Mar 10, 2010
Superb downtown location. Great deals and very ritzy yet comfortable. Valet
service is awesome
Benson Hotel Portland Guest Reviews
Feb 28, 2010
A quaint boutique hotel - which I dearly loved. The room was a bit small- but I
Couldn't ask for a better place to stay when traveling alone -The staff took
care of every need quickly- and easily. I'd stay there again in a heartbeat.
Benson Hotel Portland Guest Reviews
Feb 22, 2010
We arrived after midnight due to a late night flight from the East Coast. upon
arrival, we emptied the car of bags, including two large sports equipment bags,
and two carry-on sized rolling suitcases, and two backpacks. The Valet opened
the door for us, but there was never and offer to help, as there was not a
porter. The woman at the front desk was unhelpful and bordering on rude. We
asked the price difference between the valet and a garage, and we were told it
wasn't her job to know that. After checking in, we hauled all 6 bags up to our
room which was completely on the opposite side of the floor as the elevator,
only to find the tiniest room I've ever been in. There was barely enough room to
walk around the Queen size bed. The room was cold, as the heater was either off
or really low. The bathroom had grout work missing, and the shower was gross.
(Not dirty, just what I would expect to find in a much lower class hotel.) After
finally settling in from parking the car at a garage around the corner at a more
reasonable price, we headed to bed close to 2 AM. House keeping promptly knocked
on the door at 8 AM. Then again at 8:20, when we finally got up and placed the
do not disturb on the door. The hotel is a grand old building, the lobby is
wonderful, but I wouldn't stay in one of there rooms again. Ever.
Feb 22, 2010
Upon arrival we were pleasantly surprised. The hotel is a beautiful classic
building with a fantastic lobby and lounge. The service was great and the staff
were very friendly. I emailed the concierge prior to our arrival and received
two lengthily responses listing hotels and attractions. The room we received was
smallish but nice. It's an old hotel so things could use a bit of updating but
it felt clean and very nice. One thing we discovered was that you could have a
fishbowl sent up to your room. Seemed kind of funny so we did it. I'm rambling
here so to sum things up: this is a nice classic hotel in a great location. Good
value for sure.
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Benson Hotel Portland Contact
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309 SW Broadway
Portland, OR |
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