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Avalon Hotel and Spa Guest Reviews

Portland Hotels > Avalon Hotel and Spa Portland Oregon

What guests are saying about the Avalon Hotel and Spa

Mar 24, 2010
As always it was the best.....the beds are delightful, relaxing and the best sleep in months. The staff is very accommodating, I always have a great stay.

Avalon Hotel and Spa Guest Reviews
Mar 20, 2010
My wife and I enjoyed a special anniversary when we discovered the Avalon Hotel and Spa, just outside the downtown core on the Willamette River. Great spa with excellent massage. Spacious suite with fireplace and river views was perfect for entertaining two other couples who joined us for dinner at the adjacent Aquariva Italian Kitchen & wine bar. Food and service were outstanding and the view of the Willamette River while we enjoyed the Oregon wines made for a perfect evening. Make time to walk the waterfront path into downtown the next morning.

Avalon Hotel and Spa Guest Reviews
Feb 25, 2010
Today, my daughter and I had great spa services at your spa. It was wonderful in every way. THEN, we walked over to your restaurant for a special lunch. We ordered a panini and the entree to split between us. After a long wait, the waiter brought out bread but no bread plate. THEN, the entree came in a little bowl. The penne was tough and I think I found one shrimp and one dried up piece of chorizo. The panini came and it was the wrong panini. We tried to eat it but the cheese was barely melted; it was overall disgusting.
I will never go there again. I can't believe I spent over $40 for the two meals. Yuk!


Avalon Hotel and Spa Guest Reviews
Feb 20, 2010
We were very excited to stay at the Avalon for a romantic weekend getaway. However, the $19/night for parking threw us for a loop & then we had a $250 charge on our credit card in addition to the amount we paid initially to stay there. I am waiting to hear back why we had that extra charge. All in all, when we visit Portland again, we will not be staying at the Avalon.


Avalon Hotel and Spa Guest Reviews
Feb 9, 2010
Maybe I'm biased, who knows...but being a person who for years was in the management level of dealing with guests at a 4 diamond boutique hotel...I feel that I just might know a thing or two about the hospitality industry and the level of service you should provide guests. This hotel provided everything but. I arrived at this establishment only to have to wait five minutes for the valet to walk from the lobby to my vehicle...he didnt provide assistance in opening the door, with our luggage (or even offer an umbrella).
I had requested that the front desk make reservations for me at a restaurant in the city that they 'highly recommended'. They called to confirm that this had taken place. When I arrived, we had to wait over 45 minutes to be seated since there was no record of a reservation under my name or the hotels. The town car service was nice, however the driver could have been more professional then having "gangster rap" (what was stated on radio station) in the car. We requested turndown service, only to arrive with that not done. In the morning we requested express checkout (have bill ready) had to wait at the front desk in the morning. Finally, the valet...19 dollars a day, when the valet simply parked my car next to the sidewalk in front of the hotel....which is where I pulled the car up to when I arrived from my evening in town. Very disappointed...I did enjoy my room, the restaurant they had on site served wonderful veal.

Avalon Hotel and Spa Contact

455 Southwest Hamilton Court Portland, OR
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